PLF

CUSTOMER RELATIONSHIP MANAGEMENT (CRM) WORKSHOP

The Perdana Leadership Foundation organised a two-day workshop on Customer Relationship Management (CRM) for Service Excellence: The Way Forward for Best Practices in Libraries & Resource Centres. The workshop was held on 19-20 April 2017, here at the Perdana Leadership Foundation, Putrajaya. The workshop aims to improve the quality of customer engagement, instilling a sense …

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WORKSHOP ON CUSTOMER RELATIONSHIP MANAGEMENT (CRM) FOR SERVICE EXCELLENCE

Calling for Librarians, Information Professionals, Knowledge Management Specialists, Executives & Managers of Corporate Research Centres, Lecturers and Students! Perdana Leadership Foundation is conducting a two-day Workshop on Customer Relationship Management (CRM ) for Service Excellence on 19 to 20 April 2017 at Perdana Leadership Foundation in Putrajaya.  Programme: “Customer Relationship Management (CRM) for Service Excellence …

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A CONVERSATION WITH TAN SRI DATO’ UTAMA NOR MOHAMED YAKCOP

In March 2015, as part of our Oral History initiative, the Perdana Leadership Foundation had a conversation with Tan Sri Dato’ Utama Nor Mohamed Yakcop, the former Minister of Finance II for Malaysia and Special Economic Adviser to the Prime Minister who is now the Deputy Chairman of Khazanah Nasional and Chairman of Khazanah Research …

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